|
Analysing the Contractors Risk - 4 CE Agents need to be aware of Common Law changes as relates to latent defect and construction of buildings that are having an impact on markets, loss payment, and coverages. There will be a fast-paced discussion on Montrose, how it applies across the country and what it means to agents in regards to the construction risk. The seminar will also offer intensive training on builder's risk forms and endorsements, CGL Updates - CG 2010 1185, installation floaters, indemnification, additional insureds, contractors' equipment, litigation updates, contractual liability in the CGL, construction defects, emerging trends, mold liability, and certificates and endorsements. (CDI: 11269) (WA: 282381) Best Practices: Quality Customer Service - 4 CE There are three brad categories of customer service skills which allow agencies to best serve their customers. This workshop is designed to walk the student through a variety of exercises to enhance their communication skills, problem solving skills, and planning skills. The participant will look at customer service through the eyes of the agent, through the eyes of the customer, and through the eyes of the agency employees. By being better equipped to meet the customers’ needs, the agency will be better able to provide the product and the value added service expected. CDI: 85763 Bling-Bling: Personal Lines Specialty Prop. & Liab. Coverages - 3 CE Approved for P/C only This course talks about what money can buy and if you have enough of it money can buy almost anything. If you don't want to buy it, the rich will pay what it costs to rent it. From the vehicle to the multi-million dollar necklace for the academy awards. From the home in Paris to owing the whole Island. How they get there, what they do, what they own-that's the Bling-Bling. Broker-Agent Disclosures - 2 CE Dually Approved in California, Pending in AZ, CA, ID, NV, OR, and WA Instructed by Steve Young, Senior Vice President and General Counsel of IBA West, the class will be comprised of two parts: In part one, Steve will survey existing duties imposed upon brokers and agents under California law. He will discuss the nature of “fiduciary duties”, explain how they are created, and why brokers and agents need to avoid assuming such duties. Next, he’ll discuss legal duties of agents and brokers under common law and the California Insurance Code, and explain how easy it is—through advertising or other communications to customers—to be held to have assumed heightened legal duties. In part two, he’ll discuss one possible remedy for these potential liabilities: the IBA West Guide to Disclosure. Broker-Agent Disclosures & EPLI Update - 4 CE Dually Approved The morning will offer an update on the Broker-Agent disclosures. This course will provide a thorough update on Employment Practices Liability. The course will: Business Auto Policy - 4 CE This class begins with a discussion regarding the proper selection of Symbols to trigger coverage for the proper entity and vehicles. The class will then look at the endorsements available to change or modify those coverages and/or Symbols. The next portion of the class review the Business Auto Policy in-depth from a technical standpoint as well as all applicable endorsements, including proper response for rented, hired and borrowed vehicles; the "insured contract" provision; Additional Insured - Lessor; Uninsured Motorists and Medical Payments coverages. By the end of this session, the attendee should be able to: (1) Know the type of information required to correctly underwrite the risk. (2) Identify the proper type of coverage for the specific insured. (3) Determine the risk exposures and the particular endorsement(s) available to provide coverage response. (4) Be able to determine if the insured has the correct Symbols in place for the correct coverage. Certificates of Insurance: Issues & Solutions - 4 CE Approved for P/C only Certificates of Insurance and other forms of evidence of insurance are a key source of errors and omissions in an insurance operation. While certificates are required as evidence of insurance being placed, they are often issued incorrectly. This course will: The class will conclude with a discussion on some of the pitfalls of Certificates of Insurance such as impairment of aggregate; restrictive endorsements, modifying notice of cancellation and listing Additional Insureds. Commercial Crime - 4 CE Perfect for commercial lines producer training or as a refresher course The objective of this class to familiarize the student with the changes that the ISO has made to the Crime Series of Forms. These changes will impact renewals and require that the insurance professional advise their clients of new language that might restrict coverage. We'll review: Commercial General Liability Workshop - 8 CE Perfect for commercial lines producer training or as a refresher course The class begins with an overview of the Commercial General Liability Forms in the ISO series with an in-depth analysis of liability covearge issues and gaps in coverage. Focus on restrictive endorsements to watch out for and discussion on Contractual Liability issues and new Additional Insured Endorsements. (CDI: 193) Commercial Lines Grey Areas - 7 CE Approved for P/C only This seminar discusses commercial lines "Hot Topics" and provides a wide variety of ideas for commercial account handling that will help experienced principals, producers, and CSRs keep a competitive edge on renewals. Items for discussion are: Account Surveying, Workers' Compensation, Commercial Auto, Commercial Property, CGL, Professional Liability, and Commercial Umbrellas. (CDI: 109438) Commercial Property - 8 CE Perfect for commercial lines producer training or as a refresher course The class begins with an overview of the Commercial Property Forms in the ISO series with an-depth analysis of the Building and Personal Property Form, Causes of Loss Forms and endorsements. Participants will learn about structuring coverage and the mechanics of insuring a commercial property account. (CDI: 196) Construction Wrap-ups and OCIP - 4 CE The objective of this class is to introduce the insurance professional handling contracting risks to the unique wrap-up alternative. The course will give background in the fundamentals of wrap-ups, applicability to the contracting risk, and underwriting criteria. (CDI: 118758) (WA: 282370) Contractors Issues & Solutions 2006 - 4 CE This class will focus on recent changes and trends in the liability coverages necessary to the contracting risk. The attendees will review new changes in the General Liability policy, new endorsements, such as the prior work exclusion and new additional insured endorsements. The class will conclude with a discussion of the new law, AB 758, recently passed in California and its impact on new business contracts signed by the insured Disaster Planning for the Agent-Broker & Their Client - 4 CE Approved for P/C only The purpose of this class will be to discuss and analyze the insurance industries response to natural and unnatural disasters, and how the insurance world interacts with the world of government (FEMA), politics and the law. Included as part of the curriculum will be issues involving capitalization, reinsurance, retrocessional re-insurance, finite reinsurance, guarantee funds as well as the politicizing of claims that follows a wide-spread disaster. This class will review the most recent disasters including the Northridge Earthquake, Hurricanes Andrew and Katrina, the Indonesian Tsunami. and the Oklahoma City and World Trade Center bombings. E&O in the Digital Age - 7 CE Dually Approved Perfect for commercial lines producer training or as a refresher course This course reviews basic Errors and Omissions exposures such as required record retention, company agency contracts and indemnity agreements. This class will also focus on the 'new' issues of permanent digital retention of records, the increased exposure to the agent/broker to maintain those records and produce them during discovery. The course will also review such issues as insurance company service centers, client direct coverage changes on company web sites, on-line applications and policy issuance and special care in the relationship with surplus lines brokers, managing general agents and the complications brought to the agent/broker in the face of these changes. Ethics, Privacy, and Compliance - 4 CE The California Department of Insurance regulations will require that all licensed insurance personnel complete a four hour approved course study in Ethics for each license renewal cycle. This regulation goes into effect January 1, 2007 subject (at this moment) to final approval by the Office of Administrative Law. This course will include case studies that deal with "ethical" dilemmas as a tool for the students to determine the correct course of action. The dilemmas that will be utilized in this class are: Ethics Case Study - 4 CE The California Department of Insurance regulations now require that all licensed insurance personnel complete a four hour approved course study in Ethics for each license renewal cycle. This regulation goes into effect in 2007 for all California licensees. This course will include case studies that deal with “ethical” dilemmas as a tool for the students to determine the correct course of action. The dilemmas that will be utilized in this class are: Executive Liability - 4 CE Perfect for commercial lines producer training or as a refresher course This class will determine the need to review: D&O and EPLI risk Specific Coverage Exposures: Continuity, ERP, Prior Acts, Retro, Pending & Prior Exclusions Presenting the coverage proposal to the client and their board High Valued Homeowners + Zoom-Zoom - 4CE Approved for P/C only This class will focus on the mode of transportation for the rich and famous. The high value cars and all the "accoutrements" attached thereto will be discussed. Whether it is the one of a kind vehicle, designer modified vehicles, antique, modified antique, race cars, collector vehicles and more. Both on and off road recreational vehicle, motor homes, dirt bikes, motorcycles, ATC, ATVs, boats, yachts and more. How to Insure High Tech and R&D Industries - 4 CE Approved for P/C only The objective of this class is to analyze the High Tech and R & D Firms from the standpoint of risk exposure, risk transfer and insurance solutions. The course will deal with property and casualty issues for both the small and large insureds in these categories. High Tech and R&D underwriting present unique challenges and we'll present viable solutions. (CDI: 158458) Inland Marine - 4 CE Perfect for commercial lines producer training or as a refresher course Commercial Property insurance coverage is traditionally written so that it applies at a described location. The rate is often based on the property at the stationary location. Coverage on property while it is away from the described premises may be in the form of an "Extension of Coverage" or an "Additional Coverage" with the amount of coverage available and perils insured being very limited. Business Personal Property does not typically remain at one location and in the normal course of events may pass through a number of processes. We'll discuss insurance which anticipates movement and the perils of transportation in its coverage and rating structure. In addition, the issue of transference of ownership and insurance responsibility will be clearly defined as well as how to properly structure coverage. Insurance Submissions & Renewal Protocols - 4 CE Dually Approved The goal of a comprehensive insurance submission is an outgrowth of matching an insured's exposure to risk with the available insurance products and adequate risk management techniques. The problems in an insurance submission often stem from This class will provide a forum to discuss account submissions and the proper format for submitting account information to insurance companies and surplus lines brokers. Narratives, applications and/or account specifications, loss information, marketing logs, proposals and coverage offers to client. This procedure is as important in renewing coverage as it is in the original structure of coverage. Intellectual Property - 4 CE Approved for P/C only The intent of this class is to give an in-depth analysis of the exposures and solutions that insureds face when they have tradesecrets, trademarks, patents or copyrights. This class appeals not only as it relates the insurance agent's clients, but the property/casualty and life/disability agents as relates their own operations. Stealing tradesecrets presents an economic exposure to all insurance professionals as well as their clients. Insurance companies are newly entering the market place with insurance products designed for these specialty areas. This course will familiarize the participants with the exposures and new insurance products to protect those issues. Lessons Learnt From Katrina - 4CE Dually Approval In the aftermath of Hurricane Katrina, the United States largest natural disaster in all of its history all walks of life have been affected both within the disaster area and outside. The impact will be long lasting with devastating economic ramifications. This class will discuss: Personal Lines Grey Areas - 7 CE Approved for P/C only This seminar discusses commercial lines "Hot Topics" and provides a wide variety of ideas for personal account handling that will help experienced principals, producers, and CSRs keep a competitive edge on renewals. Items for discussion are: Homeowners, Business At Home, Luxury Items, Personal Auto, Endorsements, Umbrellas, and much more. Property Valuation Clauses - 4 CE Approved for P/C only The objective of this class is to identify and discuss the various valuation clauses that appear in property forms for building and property, inland marine forms, ocean marine forms and miscellaneous property coverages. Endorsements and manuscript language will be introduced as solutions to some of the limitations found in standard policy language. Questions & Answers--Commercial Lines - 4 CE Approved for P/C only Insurance agents and brokers look to Insurance Skills Center as a resource for answers to coverage questions that arise from transacting insurance, as well as questions from their clients. These questions are learning tools not only for the firm posing the question but for agents and brokers in general. This class will share those questions and answers and provide a forum for further discussion. Examples of questions that will be discussed are: Condominiums, Technology, Contractors, Record Retention, and many others. The Internet - Your Insurance Resource - 4 CE Approved for P/C only The internet has become a valuable resource to insurance professionals providing a variety of tools to better identify exposures, provide adequate insurance protection and to market risk. This course will be taught utilizing a live feed into the internet. This course is designed to: Time Element - 4 CE Perfect for commercial lines producer training or as a refresher course This class provides a solid introduction on the aspects of Time Element. The course begins with an overview of Time Element Coverages, Forms, and Exclusions. We delve into Business Income forms, Leasehold, Policy Limitations and Endorsements. We conclude with an overview of Time Element in respect to Commercial Inland Marine, Boiler and Machinery, EDP Policies, Manufacturers Output Policies, and HPR Policies. Umbrellas & Excess - 4 CE Perfect for commercial lines producer training or as a refresher course This class is designed to provide the insurance agent and broker with emphasis on umbrellas and the excess liability marketplace. The first portion of the class will first review the basics of terminology of the umbrella and excess marketplace. The next segment will provide specifics as to the policy coverage and what the insurance marketplace commonly covers under this type of policy. The last segment will deal with endorsements to the policies that may be available to enhance the insured's coverage. Wineries & Vineyards - 4 CE Approved for P/C only The objective of this class is to familiarize the participant of the various insurance need areas that a winery or vineyard present. Specific emphasis will be placed on the complexity and diversity of the winery risk; risk identification; and risk control/transfer mechanisms. Specific losses will be used to illustrate how actual loss situations were covered or not covered depending on the specific loss. Workers' Compensation - 8 CE Perfect for commercial lines producer training or as a refresher course Approved for P/C and Life The course begins with a discussion of the '93 Worker's Compensation Reforms including Open Rating and its impact in the marketplace. Review of available rating programs, non-participating groups, and retention programs. Overview of retro programs, self-insurance, and captive insurance companies. Participants will learn to prepare clients for the future of workers' comp. (CDI: 7920/7921) This course will discuss: |